Category Archives: maintenance - Page 5

Other useful features of USM

Posted by on June 19, 2013 No comments

Techs focussed on EMC will know “EMC USM” for its use in upgrading storage arrays like Clariion and VNX as well as disk firmwares and installing enablers, but it can be used for other purposes as well.

Gearoid Griffin, a fellow EMC Elect 2013 member, wrote a nice article about it. Go have a look, I find it very interesting!

You can find his article on https://community.emc.com/people/GearoidG/blog/2013/04/04/other-useful-features-of-usm.

EMC Technical Support Links

Posted by on June 19, 2013 No comments

EMC Velocity Services: Technical Support Links

I just found this page on ECN (EMC Community Network) which helps me a lot finding the right information faster that just using Google.

So this time it’s only a short post, but I hope it helps you find information much quicker.

Here’s the link: https://community.emc.com/docs/DOC-10850

the community is about helping each other: partition table lost and found

Posted by on June 11, 2013 No comments

Hardware:

  • 1 Windows 2008R2 server containing 2 HBAs
  • 2 SAN switches
  • EMC VNX-5100
  • 1 LUN presented over 4 paths (2 per HBA)
  • no PowerPath or MPIO, so Windows host sees 4 vdisks and uses only 1 (with the risk of corruption)

Scenario:

After an unexpected reboot the host lost access to the data on the LUN and it seemed as if the vdisk was unformatted or at least corrupted.

  • I checked the VNX, but all 4 paths were available
  • “diskpart” showed the disk, but no volumes, so Windows people thought it was a “SAN issue” (which it wasn’t, of course)
  • I tried enabling MPIO, but by default this host made the LUN (now visible as 1 vdisk instead of 4) read only
  • After disabling MPIO I installed PowerPath (unlicensed) to be sure Windows only sees 1 vdisk instead of 4
  • After the reboot I once again saw 1 vdisk and PowerPath showed 4 paths (of which 2 unlicensed)
  • Still no luck accessing the data

the Community starts here

And here is where it gets interesting. The strength of the community is where you help each other and in this case the customer called me to inform me that since he had nothing to loose anyway he used “TestDisk by CGSecurity” and this tool actually discovers data patterns on disks and in the blink of an eye NTFS was found and the partition could be restored.

No format and restore of an earlier backup was necessary!

The importance of keeping fibers clean

Posted by on March 12, 2013 1 comment

Fiber patch cables seem to be very forgiving, when light shines through everything is great and everybody’s happy, right? Wrong!!!
You shouldn’t underestimate the importance of keeping the ends of patch cables and the SFPs clean, since the actual diameter of a fiber is either 9 or 50 (or even 62.5) mu (micron).

fiber

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