The need for weekly messages
EMC’s Symmetrix already knew this feature for a decade or so (or even longer), but since a few years EMC’s pushing customers to make every array to email home once a week so they can keep track of its pulse. And they’re not joking about its importance either, since once an array skips a beat, a severity 1 ticket is being created to get that fixed as soon as possible. EMC truly seems to care about the arrays they have running all over the world, so they’re indeed in good shape and being monitored actively.
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